As part of the Telecel family and as part of the Zimbabwean family let us do all we can to help out victims of the Tokwe-Mukosi floods.Remember to send as many SMSs to 100 with the word Tokwe to donate more. Each contribution helps make someone's life more bearable and in that regard each cent you contribute counts. So go ahead...Tell someone

• SMS shall be charged 10cents for each SMS sent to the number
• Mega texts do not apply
• Reloaded bonus does not apply
• SMS Bundle messages do not apply
• All balances will be deducted from the core wallet
• Subscribers can send as many messages as possible
• Promotion applies to all Pre-paid and Post-paid subscribers including staff and spouses
• All proceeds will be donated to the flood victims through the relevant government department

Submit an application to the Distribution Supervisor

Unlisted Companies:
ATTACH:

• i. Photocopy Valid Shop License.
• ii. Photocopy ID'S for two directors.
• iii. Photocopy current proof of residence for two directors.
• iv. Certificate of Incorporation.
• v. CR14
• vi. Bank Statements for two months
• vii. Two directors to sign Personal guarantee / Suretyship Contract form

CONTACT TELECEL SALES HEAD OFFICE:
Cell: 0733 409 854 (toll free for Telecel lines)
Tel: 04 748321 – 7

While Telecel’s subscriber base is growing, so is its capacity. We have embarked on an extensive network expansion programme that has seen it cover areas that were previously not covered or where network coverage was less than satisfactory. Before the year is out, more places, rural and urban, would have been brought onto the Telecel platform to experience seamless coverage.

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Telecel Zimbabwe endeavours to keep the common good in mind in all its operations. It has made a major contribution to Zimbabwean society by bringing down the cost of mobile phones and phone lines, making mobile communication accessible and affordable for almost everyone.

It also assists a number of orgnaisations that provide services to disadvantaged children and adults.

In common with Telecel companies in other countries in Africa, its programme of assistance to those in need focuses chiefly on educational establishments. Where possible, it tries to fund specific projects that are sustainble.

It currently provides asistance to:

• Jairos Jiri Children's Centre in Waterfalls, Harare
• Ruvimbo School in Southerton, Harare
• Shungu dzeVana Trust
• Sibantubanye Special School in Bulawayo
• Bumhudzo Old People's Home in Chitungwiza
• Makoni Old People's Home in Rusape
• Batanai Old People's Home in Gweru
• Sibantubanye Old People's Home in Bulawayo
• Sakubva Old People's Home in Mutare

Telecel has been providing donations to these institutions for some time. However, in line with the common continental thrust of Telecel corporate social responsibiity programmes, it expects to channel most of its donations in future almost entirely to the educational sector, with particular emphasis on funding educational programmes for disadvantaged children.

Telecel also provides ad hoc donations from time to time when particular emergencies or cases of special or desperate need arise.

The donations Telecel provides to the Jairos Jiri Children's Centre in Waterfalls has enabled the centre to develop small chicken breeding projects and install a grinding mill, which is used to generate cash by charging people from the neighbourhood for grinding their maize. In this way, the funds provided by Telecel are helping the centre to generate further funds for the benefit of the 43 physically challenged and 25 able-bodied children attending school at the centre.

Ruvimbo School, which caters for children who are mentally challenged and in many cases physically chalenged as well, has used the quarterly financial assistance provided by Telecel Zimbabwe for the operation and maintenance of the centre and its 32-seater bus. The bus is important to the school, as most of the children rely on it to take them from home to school and back again. Because of the nature of their handicaps, the bus is the only means that most of these children have of coming to school.

Money donated to the Shungu dzeVana Trust helps the trust pays school fees for children whose parents would otherwise be unable to send them to school. Telecel provides the trust with a grant, which is disbursed on a quarterly basis.

Sibantubanye Special School caters for children between the ages of six and 18 with conditions such as Down's syndrome, cerebral palsy, autism and epilepsy. It has an enrolment of 53 children from Bulawayo's western suburbs.

All of the establishments for the elderly that Telecel assists have been receiving quarterly grants from Telecel.

Please keep checking this page for more opportunities.

Telecel Zimbabwe is a large mobile phone network in Zimbabwe, with more than 1 750 000 active subscribers.

Telecel Zimbabwe is committed to providing its customers with high-tech mobile phone products and services at an affordable cost.

It has put in place infrastructure to support an array of innovative value added services and invested substantial time and money refining its products and services to ensure they meet the diverse communication needs of the Zimbabwean market and of the highest international standard.

It is also in the process of expanding its network capacity by installing high capacity base stations in new places where previously there was no network coverage, particularly in the rural areas or where it was unsatisfactory.

Our Vision

Our goal is to become the most innovative and pioneering communications company of choice in Zimbabwe and the region that can inspire us to impact positive change and shape the way people live and connect with the acknowledgement that customer experience makes the difference

Our Mission

We aim to establish the most customer centric communications business in the region with unmatched and superior quality. To achieve this we will:
-Deliver and maintain a high level of customer service efficiently and cost effectively.
-Leapfrog the company into a new realm defined by an increase in share of value, service differentiation and innovation.
-Create and establish an effective and efficient organization geared to deliver world class service that meets and exceeds customer expectations
-Unlock value to enable us to deliver to our shareholders a satisfactory return on their investment to ensure their continued support of the business

Our Credo

The overarching guiding philosophy for our business is Our Credo, a deeply held set of values that serves and shapes the strategic and moral compass for the Telecel leadership, management and staff. Our Credo, first and foremost challenges us to put the needs and well-being of our customers first.
-We are in business because our customers value our high quality communication services.
-We must listen, understand, anticipate, respond to and satisfy our customers’ needs.
-Integrity is at the center of everything we do since it establishes the trust and our moral fibre that it critical for our relationship with our customers.
-We know that we are not the BIGGEST but we are the BEST at what we do.
-We are strong advocates of diversity and personal development not only because it’s the right thing to do but also because it’s a smart thing to do.
-We know that teamwork allows us to serve our customers better and faster as we recognize and acknowledge that no single one of us is better than all of us put together.
-Everything that we do is predicated on the strong foundation of our corporate values.

We are TELECEL and we value

• Growth
• Innovation
• Performance
• Integrity
• Respect

Quality Policy

We shall be trusted and respected for doing everything possible to consistently deliver quality telecommunication services and products to our customers.
We shall set measurable quality objectives, which we will strive to achieve by continually improving our products, services and key business processes within the framework of our Quality Management System.
We shall fully utilize our employees’ talent and dedication in achieving our goals by promoting empowerment, competence, and recognition of achievement.
We shall periodically review the performance of our Quality Management System, and our quality policy and objectives to ensure their effectiveness and continuing suitability.
Total Quality is not only our way of life but also our basic strategy for survival and future growth.