Telecel Telecel Zimbabwe

It means that there is congestion on the network and you should keep trying the number. Switch off and on your phone and retry

It means that the person you are phoning is in an area where there is no coverage or their phone is switched off or there is too much congestion on the network.

It means that your talk- time has expired and you are now required to juice up your phone.

- Press *, enter 122
- press the # key
-press call/send

You can also find these instructions on your recharge card.

- Press *, enter 123, and press * again
- enter the recharge code on your scratch panel.
- press the # key.
- press call/send 

You can also find these instructions on your recharge card.

-check your signal strength
-assess the terrain of the area; buildings and enclosed areas can affect signal strengths.
-ensure your battery is fully charged

Either the line  has not been registered or it has been disconnected for some reason. This is mainly experienced with stolen phones /lines or contract accounts switched off for unpaid bills

Switch off your phone completely and switch it back on. Check whether you are in an area where there is network coverage. Check your signal strength

This means you have entered a wrong pin number more than 3 times and it has locked.

The PUK is supplied together with your sim card. However if you have lost the detail, please go to the nearest Telecel with your ID, damaged line and your certificate.

Insert your sim card into the phone. Switch it on and enter a pin number (if prompted). Your phone will display Telecel or ZW 648 03, or CC648 NC03 on your screen and you are ready to make a call.