What does an envelope on the screen mean?

-this means you have unread messages in your Inbox
NOTE: Since your GSM mobile phone only stores a limited number of text notification messages, it is advisable to clear your text notification messages after you have read them. When the text message signal (the envelope) starts flashing continuously, it means your text notification message box is full and new notification messages will only be sent to you once you have cleared the previous ones. Please refer to your handset user manual should you require assistance in clearing the messages.

How do I make an international call?

-if you are calling someone on a fixed landline, dial 00 (to get international access), the country code, the town code and then your number e.g. 00 263 4 748321
-if you are calling someone on a mobile /cellular line , dial 00 (to get international access),the country code, then the mobile number omitting the first zero on the mobile number. e.g. 00 263 733404404

How can I change my pin number?

Refer to your handset user manual.

Please note that you can also change your pin number through the following simple procedure;
-enter **04*
-enter old pin*
-enter new pin*
-enter new pin again and then press#

The maximum number of digits you can enter as your pin is 8, but most people prefer 4 digits.

Contact Us

Harare Head Office

Seke Road
Harare South

Tel: (263 242) 748321 – 7
(263 242) 780999 or 781624
Fax: (263 242) 748328
Email Us